A successful Doggy First Aid Course

Our first Doggy First Aid course went super well! Jaycee our tutor was extremely informative and gave the course in a very understandable, fun way. We learnt about what to do when a dog is choking, hit by a car, wounded etc etc. The qualification lasts 3 years and it does make you feel a sense of confidence when out with your pets knowing that you have some knowledge on what to do in case of an emergency.

Here are some pics from the day!

7 Signs That Your Dog Needs More Mental Stimulation

Have you noticed that your dog has an endless tank of energy all day, every day 24 hours a day? Even with a few good walks, they are still tearing up furniture, stealing and destroying your favourite slippers and just not letting you get on with a single thing unless it is 100% revolving aroound them? Here are a few tell tell signs to look out for, as well as some tips on how to keep them busy.

#1- Can’t Settle

Is your dog pacing around breathlessly? Laying down for two seconds before getting up, spinning around to try and get comfortable again? Dogs that do this need more mental stimulation. Even if you have physically stimulated them by walking or playing, their brain is the part of them that cannot rest. Teaching them tricks and simple commands will definitely send them out for the count and give you an hour or so’s peace and quiet! Another great one is playing hide and seek in the house or garden – that one always sends our dog into a frenzy which is quickly followed by a power nap!

#2 – Destroys Things

If your dog is shredding, chewing, tearing, and ripping your belongings, no matter how many miles you run him, then he probably needs to wear out that brain. Give him an activity toy that he can “tear” into or a puzzle to solve (hiding toys is great!).

#3 – Chases Tail

Some dogs become obsessed with chasing their tail. Often it’s herding breeds such as the Border Collie, but any dog can become a tail chaser. Give your dog something else to do with her mind, and she’ll stop the chase (barring any medical conditions). Things like teaching her to herd a ball into a net or trick training can help.

#4 – Barks at Everything

This is the dog that acts like she’s “looking for trouble” — everything’s a threat, including the imaginary bunny in the corner or you walking through the door. Training is definitely a must for these dogs, but so is giving them something else to do with their brain other than imagining threats. Give them a job to do – such as when the doorbell rings, she needs to find her mat and go lay down – to help ease her mind.

#5 – Digs Holes

Has your dog dug a hole to China in the backyard? Again, this is usually a boredom behavior. Give your dog something to do in the backyard that uses her brain and she will be less likely to dig up your petunias. Some pet parents actually give their dog a sand box to dig in and bury things for them to find – this uses mental and physical energy!

#6 – Sleeps A Lot

You may think this is a good thing, but it can be a sign your dog is bored and it’s definitely not healthy. If your dog sleeps more than your cat, you probably should break out some activity toys.

#7 – Whines

If your dog is whining for what seems like no reason (you’ve ruled out pain, fear, stress, attention, etc.), he may be bored. Think back to when you were a kid – what did you do when you were bored? You whined to your parents! Your dog is doing the same thing. Wait until he is quiet, and then give him something to do like an activity toy, or play a game with him.

Your dog may not do all these things! But if a couple stand out then it can’t help to try a few of our tips to see if there is any improvement. Your dog will love us either way as you reading this is going to guarantee that they get tonnes more attention!

Easter 2018

To celebrate Easter this year, we will be giving your pooches extra special treatment if they are booked in between Wednesday 21st – Saturday 31st March

Once we have pampered them to within an inch of their lives! They will be receive an extra special handmade bandana, a photo in front of our festive backdrop (you know how much we love a backdrop!) and a yummy bag of treats too. We will also be selling tickets (just £1 a ticket!) for our Easter raffle, where you will be in with a chance of winning a delicious bottle of wine, chocolate egg and some sweets for your four legged friend too!

We still have a few places left so make sure you get in touch via our website, Facebook page or call us in the shop on 01803 363750 to book an appointment!

If you don’t feel like your dog needs the full works, they can just come in for a bath or a bath and tidy up and still get all the goodies! Here is a sneak peak at the backdrop we’ll be using… cutest bunny rabbit you’ll ever see!

Researchers say Ticks are found on ‘one third’ of Dogs

A recent survey (the largest of its kind) performed random tick checks on dogs across the UK, showed that the parasites are found on one third of dogs.

Ticks can carry a range of diseases, including Lyme disease which has the potential to cause serious health problems such as meningitis and heart failure. However in most cases, it’s fatal.

Bristol University carried out a study last year where they examined almost 15,000 dogs from across the UK, and just under a 1/3 (31%) of these dogs checked at random during a visit to the vet were found to be carrying a tick. The parasites are present all over the UK, with the highest risk area being Scotland, East Anglia and the South West. The research also showed that the risk can be just as high in urban areas as in rural areas.

Image result for ticks


Ticks don’t jump or fly, they climb onto clothes if a person brushes against something that the tick is holding on to. More often than not, they can be found in woods, urban parks, heathland, fields and also gardens. Lyme disease is transmitted by the bite of a tick infected with Borrelia burgdorferi bacteria. The tick acts as a vector, in much the same way as that a mosquito transmits malaria when it sucks the blood from a person, the tick does the same to an animal or person.

According to Public Health England, it’s estimated that there are 2,000 to 3,000 new confirmed cases of Lyme Disease in England and Wales each year, although not all cases are confirmed by laboratory testing. About 15% of cases are in people who have returned from abroad.

Lyme disease can be treated with antibiotics. But if left untreated it can seriously damage a person’s health, including affecting the nervous system, causing meningitis or heart failure.

Image result for lyme disease ticks (‘Bullseye’ bruise – Tick bite infecting victim with Lyme Disease)

This is why its so important to check your dog regularly for ticks, especially important during the warmer Summer months but still essential the rest of the year too. If your dog has long fur it is a little harder to spot the nasty things but if you spend the time to thoroughly check over the whole of their body, pulling the fur apart so you can see right down to the skin. If you do find one, you can use either tweezers to pull them out or a tick remover like the one pictured below. Its important you get right down to the legs as you remove them, as only pulling the head off and leaving the legs embedded in the skin can cause further infection and illness.

Image result for tick remover


Each time we groom your dog at Hello Pets, we examine them closely all over to check for any parasites or other abnormalities. This is one of the reasons why regular grooming is so important! It maintains the overall well-being of the dog – keeping them happy and healthy.

If you’re worried about parasites on your pet or want to be shown how to properly check for them, don’t hesitate to get in touch with either myself (Kirsty) or another member of the team to discuss anything further.


Caring for your Poodle Mix Pooch

Poodle mixed breeds have become super popular this last few years; the obvious reason being they are adorable little balls of fluff! Another factor that weighs in massively when people choose to have a poodle mix is that they don’t shed their coat at all. This is hugely appealing of course; not having to hoover up after them every day is definitely a plus! However, they may not moult at all but that doesn’t mean their coat is an easy one to maintain.


I have been told by a few of my customers that the breeder said to them as they were picking out their new puppy ‘Oh you needn’t get them groomed until at least a year old! This is the beauty of the breed, you hardly ever need to get them groomed!’

Now I’m not about to bash the breeder here and say they know nothing at all, but telling new owners of a poodle mix something like that is really irresponsible. They are effectively setting you up for a huge shock when you eventually do book in with a groomer, and are told that the poor dog is matted to the skin and will need to have their entire coat clipped off.

This will be upsetting for both you and the dog, as your cuddly bear will end up looking completely different for a few months whilst it grows back and also that is not a very nice first experience of grooming for your dog to go through at such an early stage in their lives.  Clipping off felted matts can result in the dog’s skin becoming irritated, sore and itchy.


So, how can you start off on the right track with your new puppy? One of the very first things you can do as an owner is get your dog used to being brushed, even if you just lightly skim it over their bodies – not actually thoroughly brushing but getting them used to the sensation even when they are tiny babies. As they get a bit older (15 weeks +) you can start bringing them to Puppy Pampers at Hello Pets. It is an hour long session which involves a gentle bath in puppy shampoo, towel dry and cuddles basically! It’s all about getting them acquainted with being high up on the grooming table, showing them the sounds and feel of the various equipment, and most importantly giving the groomer chance to gain the dogs trust – assure them that there is nothing to be scared of. If you do own a poodle cross breed, they will have a lifetime of regular grooming ahead of them, so these early sessions are absolutely vital. A Puppy Pamper session is £7.50 and you get your second one free! You can come as many times as you like, each time getting every other visit for free. They will also receive a certificate of achievement for completing their first ever grooming session (it is a big deal!) and a bag of puppy treats to take away with them.

Poodle mixes such as Cockapoos, Labradoodles, Yorkipoos etc need to be professionally groomed every 4-8 weeks (dependant on how long you have the coat). This applies to other mixes too such as Cavachons, Shichons etc. Regular grooming at home is also hugely important, brushing out their coats thoroughly every day (using a Slicker Brush) getting right down to the skin – not just skimming along the top of the coat, will prevent knots from turning into solid, thick matts.

Fury Toy Dogs (Yorkipoo mix and Toy Poodle)

If you’re finding your dog is very fidgety during a brush out session, or is beginning to particularly hate the whole thing, it’s important to turn that thought process around and make them actually enjoy it. General positive reinforcement training (like you will have been doing when potty training your pup) is all it takes. If they sit still and allow you to brush for a few minutes, give them lots of praise and a tasty treat, this will hopefully make them even look forward to their daily groom!

I understand life can get in the way of making time to groom your dog every single day, that’s why we offer a quick bath and brush out service at Hello Pets.  Price is dependent on the size of the dog of course, but we make it as affordable as possible to help you maintain the quality of your dog’s lovely coat. This is appealing to lots of our customers as they can relax knowing that they are keeping on top of it all and not letting knots the build-up.

Lastly, don’t feel overwhelmed! Managing a coat like this is very doable and once you get into the routine (whether you are brushing at home or bringing them into us between appointments) it will all fall in to place. And most importantly, I don’t want you to feel like you can’t let your dog in the sea or on the beach because you don’t want them to get all knotted up – you’ve got to let them be dogs and have fun! But just be aware that ignoring their coats and letting them become matted will only result in an uncomfortable clipping off session for the dog, and a few weeks of you looking at them and thinking that they’re bald!

Please don’t hesitate to get in touch with me (Kirsty) or another member of the Hello Pets team if you have any more questions. Thanks for reading!